Data Minimization
Hum sirf wahi personal info mangते hain jo zaruri hai account operations ke liye. Unnecessary fields nahi collect karte.
LEGAL REFERENCE
k 60 par Privacy Policy aur Data Suraksha
Jab aap k 60 par account kholte ho, aapka personal data aur financial information hamara sabse bada zimmedari hai. Hum Pakistan mein strong encryption standards use karte hain...
Encrypted account dataLocal payment protectionWithdrawal verificationAccount privacy controls
Hamara Privacy Posture aur Local Compliance
k 60 Pakistan aur supported regions mein operate karta hai jahan local qanoon ijazat deta hai. Hum aapke personal information — name, phone number, banking details — sirf account verification aur withdrawal processing ke liye collect aur rakhte hain. Data hum third-party payment processors, identity verification vendors, aur fraud-detection services ko share karte hain, lekin sirf jab zaruri ho. Aapka login history,
game activity, aur transaction records encrypted servers par stored rehte hain. Aap apna account data dekh sakte ho, edit kar sakte ho, ya us ko delete karne ke liye support se contact kar sakte ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY CONCERNS
Aapke Questions ke liye Support
Team online
Live Chat
k 60 ka customer team available hai weekdays 9am-11pm Pakistan time. Privacy ke baare mein poochiye, apna data access request kijiye, ya account deletion process samjhiye directly chat mein.
Email Support
[email protected] par likho apne concern ke saath. Hum 24 ghanton mein jawab dete hain aur formal records maintain karte hain har privacy request ka.
Account Settings
Aapka account dashboard mein data preferences, communication settings, aur linked payment methods dekh sakte ho. Kisi bhi cheez ko update ya remove kar sakte ho apne aap.
CREDIBILITY MARKERS
Hum Data Security Seriously Lete Hain
Encryption Standard
Sab data transfer aur storage ke liye TLS 1.3 use karte hain. Account credentials, payment info, aur game history encrypted rehta hai database level par.
Payment Gateway Compliance
JazzCash, Easypaisa, SadaPay aur Raast ke saath integrate hone se pehle, hum unke security standards verify karte hain. Har transaction encrypted tunnel se jane ko majboor hota hai.
No Unauthorized Sharing
Aapka data hum sirf third parties ko nahi dete jo verified payment processors aur fraud-check vendors nahi hain. Marketing use ke liye bhi data nahi bechte.
Regular Security Audits
Hamara technical team har quarter security checks run karta hai aur vulnerabilities patch karta hai. Breach ya incident ka notification aap ko legally required time mein diya jata hai.
Account Access Control
Two-factor verification optional par available hai. Password reset process email-verified hota hai, aur suspicious login attempts ko hum block kar dete hain automatically.
Data Retention Limits
Closed accounts ka data hum 1 year rakhte hain legal reasons se, phir delete karte hain. Active accounts ke data ko hum account active rehne tak rakhte hain.
POLICY CONSISTENCY
k 60 Privacy vs Typical Platform Practice
Third-Party Limits
Verified processors ke alaawa kisi ko data nahi dete. Marketing companies, analytics firms, ya data brokers ko access nahi.
Transparent Disclosure
Privacy policy simple Urdu mein likha hai, legalese nahi. Changes announce karte hain email se, hidden nahi rakhte.
User Rights Respected
Aap apna data download kar sakte ho, correct kar sakte ho, ya delete krane request kar sakte ho bina questions ke.
Payment Data Isolation
Banking aur payment details encrypted separate store mein rehte hain. Game history ya account activity data se linked nahi hote.
No Dark Patterns
Cookie consent, email preferences, aur communication settings clear checkboxes hain. Pre-ticked nahi, opt-out nahi — sirf opt-in.
Incident Response
Agar security issue ho to within 72 hours notification milega aur mitigation steps clearly bataiye jayenge.
k 60 par Privacy-First Features
Secure Account Login
Email + password setup ke baad, optional two-factor authentication enable kar sakte ho SMS ya email se. Login attempts log hoti hain, aap dekh sakte ho apna activity.
Payment Method Privacy
JazzCash, Easypaisa, SadaPay aur Raast ke credentials hum directly nahi store karte. Token-based payment processing use karte hain; actual banking details third-party servers par rehte hain.
Session Timeout
30 minutes inactivity ke baad automatically logout ho jata hai. Public devices par especially secure — session nahi reh jata.
Data Download Option
Account settings mein 'Download My Data' button hai. Ek click se aapka sab personal info, transactions, aur game history ka encrypted copy mil jayega.
Privacy Controls Dashboard
Email preferences, marketing consent, data sharing settings — sab ek jagah manage kar sakte ho. Changes immediately apply hote hain, records save hote hain.
Withdrawal Verification
Bank account mein money transfer karne se pehle identity aur banking details verify hoti hain. Ye protection aapke paise aur account ka secure rakhta hai.
Privacy Policy ke Aam Sawaal
Hum TLS 1.3 encryption use karte hain sab data transfers mein. Personal info aur banking details encrypted databases mein stored hote hain. Servers Pakistan aur supported regions mein hote hain. Regular security audits run karte hain aur unauthorized access ko block karte hain.
Nahi. Hum sirf verified payment processors, identity verification vendors, aur fraud-detection services ko data share karte hain — aur sirf zarurat ke hisaab se. Marketing ya analytics companies ko data nahi dete. Aapka permission bina kuch nahi share hota.
Closed accounts ka data 1 saal legal reasons se store rahta hai, phir permanently delete ho jata hai. Agar jaldi delete karna ho to support se contact karo. Financial records aur compliance data longer period tak reh sakte hain law ke hisaab se.
Haan. Account settings mein 'Download My Data' option hai. Click karo, encrypted file mil jayegi jo aapka sab personal info, transactions, aur activity history contain karega. File aap securely rakh sakte ho.
Hum essential cookies use karte hain account security aur login session ke liye. Analytics aur marketing cookies sirf opt-in hote hain — aapko specifically permission manni padti hai. Privacy settings mein kabhi bhi cookies disable kar sakte ho.
Suspicious login attempts automatically block ho jate hain. Agar account compromise ho to immediately password reset kar sakte ho aur support ko inform kar sakte ho. Hum transaction logs check karte hain aur unauthorized activity reverse karte hain jahan possible ho.
Haan, changes ho sakte hain lekin hum email se notify karenge 30 days pehle. Major changes ke liye explicit consent liya jayega. Purana policy version hamesha accessible rehta hai. Changes ke baad bhi aap account use continue kar sakte ho — consent assume nahi hota.